Last updated September 16, 2026
These terms summarize the rules for using the service. They are not legal advice.
These Terms of Service are an agreement between InboxJoy and the person or organization that creates or uses an InboxJoy account. “InboxJoy,” “we,” and “us” mean InboxJoy. “You” means the customer and each authorized user.
By creating an account, accepting an invitation, or using InboxJoy, you agree to these terms and our Privacy Policy. If you use InboxJoy for an organization, you confirm that you can bind that organization. You must be at least 18 and able to form a contract.
Signup creates a user account, a workspace, and an owner membership. A workspace can have owners, admins, and members. The owner controls billing and permanent workspace deletion. Owners and admins can manage operational settings and team access as the product permits.
You must provide accurate account information, keep credentials secure, protect API keys and authorized MCP clients, and promptly remove access that is no longer needed. You are responsible for actions taken by your workspace users and through your connected mailboxes, API keys, and integrations. Tell us at hey@inboxjoy.online if you suspect unauthorized access.
While launch pricing lasts, the Monthly plan is $25 per month rather than its regular $45 per month and includes a 7-day free trial. Monthly checkout requires a payment method. Unless you cancel during the trial, the paid monthly subscription starts automatically when the trial ends. If you cancel during the trial, you are not charged.
While launch pricing lasts, the Yearly plan is $199 per year rather than its regular $399 per year. It is charged immediately and does not include a trial. Monthly and Yearly include the same product features and unlimited team members. We may change prices for a future billing period by giving reasonable notice. Prices shown at checkout control if they differ from this summary.
Dodo Payments processes checkout and payment details. Subscriptions renew automatically for the same billing interval until canceled. You authorize Dodo Payments to charge the payment method on file for subscription fees and applicable taxes.
You may switch between Monthly and Yearly from Settings → Billing. The new plan and price take effect on your next billing date. You may cancel there at any time. You keep access through the end of the paid period. Canceling during a Monthly trial prevents the first charge. Cancellation does not delete your workspace or its data.
You may request a full refund within 30 days of a charge. Email hey@inboxjoy.online and we will process it. The refund goes back to the original payment method, and your plan ends when the refund is issued. This policy does not limit any refund or cancellation rights required by law. You are responsible for taxes other than taxes on our income.
InboxJoy is a sending tool, not permission to contact anyone. You are responsible for the people you upload, the lawful basis for contacting them, your sender identity, and every message sent from your workspace.
You must:
You must not:
We may investigate suspected abuse and review relevant account, campaign, delivery, complaint, and suppression records. We may block a message, lower a limit, throttle a mailbox, pause a campaign, activate the workspace kill switch, suspend access, or terminate the account when needed to protect recipients, providers, the service, or others. We may act without advance notice when the risk is urgent.
We may also cooperate with a lawful request and report conduct that we reasonably believe creates a security, fraud, or safety risk. You remain responsible for messages already submitted to a mailbox provider; they may not be recallable.
“Unlimited sends” means we do not impose a plan-level monthly send quota. It does not mean unlimited throughput. Every connected mailbox has daily and hourly limits, sending windows, health controls, and provider limits. A new mailbox normally starts at 8 sends per day and ramps by about 15 percent per day until it reaches the configured cap. Workspace limits, suppressions, reply detection, account status, and the kill switch can also stop a send.
You may not split traffic across workspaces, mailboxes, identities, or accounts to evade a limit. We may adjust limits based on fair use, provider constraints, reputation, complaints, bounce rates, security, or abuse risk. We do not guarantee that a provider will accept or deliver a message or place it in an inbox.
You authorize InboxJoy and Composio to use the Gmail or Outlook access you approve to identify the mailbox, send your messages, monitor incoming events, search for replies, and inspect sent-message metadata when delivery is uncertain. You are responsible for the connected account and for keeping that authorization valid.
Google, Microsoft, Composio, Dodo Payments, and other third-party services have their own terms. We are not responsible for their acts, outages, policy changes, account restrictions, or decisions to reject or filter mail.
You keep ownership of the contacts, lists, prompts, messages, sequences, and other content you submit. You give InboxJoy a non-exclusive, worldwide license to host, copy, transmit, format, and otherwise process that content only as needed to provide, secure, support, and improve the service and to comply with law.
You confirm that you have the rights and lawful basis needed to give us the data and instructions. You must not submit content that violates another person's privacy, intellectual property, confidentiality, publicity, or other rights.
If you use AI drafting or refinement, the content and instructions you submit are sent to Azure OpenAI for generation. You are responsible for reviewing generated text before sending it. Generated text may be inaccurate or similar to content produced for others.
InboxJoy and its software, design, documentation, and branding belong to us and our licensors. These terms give you a limited, non-exclusive, non-transferable right to use the service during your subscription. They do not transfer ownership of the service.
If you send feedback, you allow us to use it without restriction or payment. We will not identify you publicly as the source without permission.
We work to keep InboxJoy available, but we do not promise uninterrupted or error-free service and do not offer an uptime service-level agreement under these terms. Maintenance, provider outages, network failures, security events, or changes by Gmail, Outlook, Composio, Azure, or Dodo Payments may affect the service.
We may add, change, or remove features and limits. If a change materially reduces the core paid service, we will try to give reasonable notice when practical.
Each party may receive non-public information from the other. The receiving party will use it only for the agreement, protect it with reasonable care, and disclose it only to people and providers who need it and are bound to protect it. This does not cover information that is public without breach, already lawfully known, independently developed, or lawfully received from another source.
To the fullest extent allowed by law, InboxJoy is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant deliverability, replies, revenue, legal compliance of your campaigns, accuracy of AI output, or continued access to a third-party provider.
To the fullest extent allowed by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data, even if told those losses were possible.
To the fullest extent allowed by law, InboxJoy's total liability arising from or related to the service or these terms will not exceed the fees you paid to InboxJoy during the 12 months before the event giving rise to the claim. These limits do not apply where applicable law does not allow them.
You will defend and indemnify InboxJoy, its officers, employees, and contractors against third-party claims, damages, penalties, and reasonable costs arising from your contact data, message content, campaigns, violation of law, violation of these terms, or infringement of another person's rights. You do not have to indemnify us to the extent a claim was caused by our own breach, gross negligence, or willful misconduct.
You may stop using InboxJoy at any time. Canceling a subscription ends renewal but does not delete the workspace. You keep paid access through the end of the billing period. We may suspend or terminate access for material breach, nonpayment, abuse, legal risk, security risk, or conduct that harms recipients or providers.
Before deleting a workspace, export any data you need. The owner's workspace deletion control permanently removes live workspace-owned contacts, campaigns, inbox references, keys, and billing records. Limited account, billing, fraud, dispute, suppression, or security records may be retained where the Privacy Policy or law permits. Backup copies expire through the normal backup cycle.
Sections that by their nature should continue after termination remain in effect, including ownership, disclaimers, liability limits, indemnity, and governing law.
These terms are governed by applicable law. Mandatory consumer rights in your country of residence are unaffected. Before filing a claim, raise the dispute with us at hey@inboxjoy.online and give us a reasonable chance to resolve it informally.
We may update these terms. We will change the “Last updated” date and provide reasonable notice of material changes. Unless we say otherwise, changes take effect when posted. If you do not agree, stop using the service before the change takes effect.
You may not assign this agreement without our consent. We may assign it as part of a merger, financing, reorganization, or sale of the service. If one term is unenforceable, the rest remain effective. A delay in enforcement is not a waiver. These terms and the Privacy Policy are the entire agreement about the service unless you and InboxJoy sign a separate written agreement.
Questions about these terms can be sent to hey@inboxjoy.online.